All products are for personal use only except for extended license purchases.
Due to COVID-19 I’m only able to offer DOMESTIC shipping (within the U.S.) ONLY for the time being. I hope to start worldwide shipping soon.
Please note some products may take a few extra days to process and ship. I am doing my best but some suppliers, distributors, and shipping carriers may be experiencing delays that can affect my turnaround time.
In the meantime, please wear your mask and wash your hands often.
Thank you so much for your understanding and support!
All orders will ship within 1-3 business days of purchasing unless otherwise noted. I ship via USPS First Class so items shipped within the United States should arrive between 2-10 business days, depending on how the postal service is feeling that week.
Please note, shipping times WILL vary during the holiday seasons. I will do my part to make sure you receive your purchase in a timely manner, but once it leaves my hands, it’s in God’s hands until He puts it in yours.
You will receive a confirmation email with tracking details once your order has shipped. Please note that tracking information may take 24 – 48 hours to update.
At checkout, please be sure your email and shipping address is correct. I am not responsible for any delays during shipping transit, nor am I responsible for lost or returned packages due to incorrect addresses. If you believe your package is lost or was never delivered, please contact your local post office first. Again, once your order has shipped, it is no longer in my hands and completely out of my control.
If you need further assistance, please contact me at [email protected] and I will do my best to help track down your package.
I am one person selling made-to-order items. Again, for the people in the back… I am one person selling made-to-order items!
Therefore, I cannot issue refunds for reasons unrelated to quality. For example, I cannot refund or reproduce your order if you decide you do not want it, ordered the wrong thing, or prefer a different product. However, if you’d like to purchase something different I’d be more than happy to help you.
If your product has a defect please contact me immediately (within 72 hours of delivery) at [email protected] and I will work to resolve the situation on a case by case basis.
In your return inquiry email please include your order number, a summary of the issue at hand, and photos to show damages, etc. Once I have received your email, I will review it and contact you within 1-3 business days with an update. Please do not ship anything back until your return is approved by me. You are responsible for all shipping costs and will not be reimbursed.
NOTE: Due to the made-to-order nature of some of my products, orders cannot be canceled once production is complete.
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